An online retailer selling personalized home décor products.
Their website offered a generic shopping experience, failing to personalize product recommendations and cater to individual customer preferences. This resulted in low conversion rates and missed opportunities to upsell and cross-sell.
Utilized user data and browsing behavior to recommend relevant products based on individual preferences.
Implemented interactive quizzes and product finders to guide customers towards their ideal purchases.
Enhanced account management features and wishlist functionalities to personalize the user experience.
Leveraged dynamic content and targeted offers based on user demographics and purchase history.
20% increase in average order value through personalized recommendations.
18% reduction in cart abandonment rates.
15% growth in repeat customer purchases.