Business Process
Outsourcing & Consulting

SERVICES

How we do it

Our IPO solution model

Our Integrated Product Offering (IPO) is a unique combination of Process Consulting, Technology Expertise and Outsourced Process Management – All three being areas which Sumeru has wide-ranging expertise. We leverage the latest in technology, domain and process expertise to create efficient, effective end-to-end solutions for our clients.

Process Re-engineering

We incorporate Six Sigma-based re-engineering of the client's existing business processes in order to eliminate any redundancies or overlaps. We make processes leaner and reduce TATs.

Leveraging Technology & Domain Expertise

Sumeru's experienced tech team leverages the latest in technology to improve the results of our clients' business processes. Our solutions involve extensive automation of processes and a strong MIS engine so that key process parameters are made visible to relevant stakeholders.

Process Management

Sumeru provides end-to-end management solutions for our client's business processes, adhering to strict SLA guidelines. Taking charge of our clients' non-core areas allows clients to focus resources on their core competencies thereby improving their business performance. Our model encourages business scalability, allowing for future business expansion without needing to take on additional staff.

 

How you benefit

Improve your topline, bottomline and cash position

  • Fully Managed Solutions – Better focus on core competencies Sumeru's end-to-end solutions allow our clients to focus on key priorities while leaving the management of non-core business processes to us. This empowers our clients to respond with agility to today's dynamic business environment. We leverage our proven expertise in managing SLA driven business processes to deliver transformational business value to our clients.
  • Scalable solutions – Delinking cost to volumes Our unique solution model significantly delinks process opex from volumes allowing our clients to hold cost without compromising on growth.
  • Enhanced Visibility – Strong Analytics and BI engine Our Solutions leverage Sumeru's technology DNA to build strong MIS engines in each of our Solutions. This allows our Clients to make more Informed and Timely decisions – both a must for success in today's competitive environment.
  • Tight controls – Leak proof processes Sumeru brings together Process and Controls experts to offer water-tight solutions for our clients. Our experience in the BPM space allows us to recommend controls without compromising on other key success factors. We constantly monitor process controls and build in more proactively as we go along.
  • Opex optimization – Creating a significant cost arbitrage Cost optimization is the key to competitiveness in today's business environment. Sumeru's team of Six Sigma and Technology experts collaborate to create significant productivity arbitrage for the processes clients engage us on. This combined with Sumeru's optimal cost operations provides our clients with an unmatched cost proposition.
 

CURRENT OPENINGS

Title Location Date
Reset
Location:

CA - San Francisco

ID:
10055303
Issue Date:

08/25/2017

Job Description:
Senior Network Engineer  Qualifications:  Have experience in large Retail, ISP and/or Content Service Provider environments  Able to handle multiple, complex, short term projects and incidents simultaneously  Must have operational experience with; En.... Read More
Location:

CA - San Francisco

ID:
10054683
Issue Date:

08/25/2017

Job Description:
 Sr. Business Systems Analyst – Business Intelligence  A Senior Business Systems Analyst combines a strong understanding of business partner needs and business goals to champion enhancements to reportin.... Read More
Location:

CA - San Francisco

ID:
10051668
Issue Date:

08/24/2017

Job Description:
Provide first level support for all end-users. Troubleshoot and resolve hardware, software and voice/data communication systems issues. Escalate calls when appropriate. Write concise, informative tickets. Follow up on all tickets in a timely manner and follow through to resolution. .... Read More
Location:

CA - San Francisco

ID:
10050833
Issue Date:

08/24/2017

Job Description:
 Scrum Master – Client Product Engineering At Client  Inc., we are using technology as a competitive advantage to become the wo.... Read More
Title:
Location:

PA - Philadelphia

ID:
10049628
Issue Date:

08/23/2017

Job Description:
 Technical Skills: .... Read More
Location:

NY - New York

ID:
10049619
Issue Date:

08/23/2017

Job Description:
 Responsibilities Executes highly complex functional work tracks for the team.  Drives the execution of operational/technical objectives for business solutions using Java and Hado.... Read More
Location:

CA - San Jose

ID:
10047195
Issue Date:

08/23/2017

Job Description:
 Sr. Mask Designer Skill sets required not limited to the following: Experience in layout Floor-planning, LVS, DRC, ANT, ESD, LU, EMIR and Reliability Strong analog layout skills, .... Read More
Location:

OR - Hillsboro

ID:
10045995
Issue Date:

08/22/2017

Job Description:
 Enterprise customers have never had more options for consuming leading edge technology services to drive their business and answer complex problems. In our highly diverse ecosystem, with a broad range of stakeho.... Read More
Location:

GA - Athens

ID:
10037873
Issue Date:

08/18/2017

Job Description:
Job Description: This position is now located in Athens, GA and focused on supporting code release deployments, building requirements for tools, writing install/support procedures for new products, and generall.... Read More
Location:

CA - San Francisco

ID:
10027687
Issue Date:

08/15/2017

Job Description:
Data Scientist: The Product Operations Advanced Analytics Team drives business benefits for our client and its brands by applying i.... Read More