At Sumeru we believe that every client is unique and needs a trusted partner to understand them & their unique needs. That's why, we invest a significant effort in understanding our client's unique needs first and then leverage the best in Operations and Technology in order to provide transformational business value to our Clients. Sumeru's offerings, while providing standard BPO benefits, go a step further…
Our Solution experts combine the best of Lean Six Sigma with technology, domain expertise and years of BPO experience to provide industry beating solutions to our clients. While all our solutions leverage technology extensively to deliver value to our clients, our unique delivery model removes the burden of software maintenance and enhancement from our clients. This goes a long way in ensuring that the transitions are easier to plan and investments are de-risked.
Our Integrated Product Offering (IPO) is a unique combination of Process Consulting, Technology Expertise and Outsourced Process Management – All three being areas which Sumeru has wide-ranging expertise. We leverage the latest in technology, domain and process expertise to create efficient, effective end-to-end solutions for our clients.
We incorporate Six Sigma-based re-engineering of the client's existing business processes in order to eliminate any redundancies or overlaps. We make processes leaner and reduce TATs.
Sumeru's experienced tech team leverages the latest in technology to improve the results of our clients' business processes. Our solutions involve extensive automation of processes and a strong MIS engine so that key process parameters are made visible to relevant stakeholders.
Sumeru provides end-to-end management solutions for our client's business processes, adhering to strict SLA guidelines. Taking charge of our clients' non-core areas allows clients to focus resources on their core competencies thereby improving their business performance. Our model encourages business scalability, allowing for future business expansion without needing to take on additional staff.
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